Before you start
You need three things:- The admin role in the Current workspace.
- An Adobe Sign user that can send agreements.
- A contact in the Current contacts directory for each person that your workflows send agreements to.
Which Adobe Sign user to sign in with
The role of the user sets the access of the connection:
Adobe Sign sends each agreement in the name of this user. The signers see this name in the email.
Install
1
Open the Integrations page
In the portal, go to Settings > Integrations.
2
Connect Adobe Sign
Find the Adobe Sign row. Click Connect.
3
Sign in and allow the access
Sign in to Adobe Sign. Read the permission list and give your consent.
4
Confirm the connection
The browser comes back to the Integrations page.
The Adobe Sign row shows the green Connected badge, with the name of the Adobe Sign user.
The permissions
What a workflow can do
A workflow cannot cancel an agreement. Cancel it in Adobe Sign.
Verify the installation
Open a workflow that reads Adobe Sign and click Run now. Read the run history in the action drawer.A run that lists your agreements confirms the connection.
Remove the integration
Go to Settings > Integrations. Click Disconnect on the Adobe Sign row, then confirm. A disconnection removes the token from Current. Current also cancels the token at Adobe Sign. Agreements that a workflow sent stay in Adobe Sign, and the signers can still sign them.Questions you may have
The workflow says a signer is not in the contacts directory.
The workflow says a signer is not in the contacts directory.
Add the person to the contacts directory with the email address that the workflow used. Then run the workflow again.
The badge changed to the error status.
The badge changed to the error status.
Adobe Sign stops a connection after 60 days without use. Click Reconnect on the Adobe Sign row and sign in again.
The workflow does not find an agreement that I can see in Adobe Sign.
The workflow does not find an agreement that I can see in Adobe Sign.
The connection sees the agreements of the signed-in user. If another user sent the agreement, connect again with an account administrator.